Google Workspace Status Dashboard

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

Incident affecting Google Workspace Support

Incident began at 2024-11-15 21:00 and ended at 2024-11-16 00:35 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Nov 16, 2024 12:59 AM UTC

Summary: Google Cloud and Google Workspace Support experienced issues with case creation and case management.

Description: The issue with Google Cloud and Google Workspace Support has been resolved for all affected customers as of Friday, 2024-11-15 16:35 US/Pacific.

We thank you for your patience while we worked on resolving the issue.

Nov 16, 2024 12:40 AM UTC

Summary: We are investigating reports of issues with Google Cloud and Google Workspace Support.

Description: We are investigating reports of issues with Google Cloud and Google Workspace Support beginning on Friday, 2024-11-15 13:00 US/Pacific.

Our engineering team continues to investigate the issue.

We will provide an update by Friday, 2024-11-15 17:30 US/Pacific with current details.

We apologize to all who are affected by the disruption.

Diagnosis: Impacted customers may experience issues with creating and managing the vector cases. The operations like case creation, read and updates may have been impacted.

Workaround: None at this time.